Privacy and Data Security Policy
Introduction
This Privacy and Data Security Policy outlines how we collect, use, and safeguard your personal information when you use our app. By using our app, you consent to the practices described in this policy. If you do not agree to our Privacy and Data Security Policy, we kindly ask that you refrain from using our service. By using our app, you are acknowledging and consenting to the collection, use, and safeguarding of your personal information as described in the policy. We understand the importance of transparency and trust when it comes to handling your data, and we are committed to protecting your privacy and ensuring the security of your information.
Information We Collect
When you use our app, we collect the following types of personal information:
- Name: We collect your full name to personalize your account and donation experience.
- Mobile Number: We collect your mobile number to send you transactional notifications related to your donations and account activity. Additionally, it may be used for account verification purposes.
- Password: We collect a password to secure your account and ensure that only you have access to it.
- Email Address: We collect your email address to send you important notifications about your account, donation confirmations, and to communicate with you regarding our services and promotions.
- City: We collect your city information to understand the geographical distribution of our users and to provide localized content or donation opportunities when applicable.
- State: We collect your state information for the same reasons as your city, to understand the geographical distribution of our users and provide localized content or donation opportunities.
How We Use Your Information
We use the collected information for the following purposes:
- To facilitate donations to NGOs and provide you with a personalized donation experience.
- To communicate with you regarding your donations, account updates, and important information about our services.
- To improve our services, user experience, and app functionality based on user demographics and feedback.
- To send promotional materials related to our services and relevant causes, if you have opted in to receive such communications.
Data Security
We implement various security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, access controls, and regular security assessments to ensure the integrity and confidentiality of your data.
Data Sharing
We do not sell your personal information to third parties. However, we may share your information with trusted partners and service providers for the following purposes:
- To process donations securely and efficiently.
- To conduct promotional activities related to our services and relevant causes.
Disclosure of Personal Information
We do not sell, trade, or rent personal information to third parties. However, we may disclose personal information in the following circumstances:
- To service providers who assist us in operating our organization and providing our services. These service providers are contractually obligated to keep personal information confidential and only use it for the purposes specified by us.
- To comply with legal obligations, such as responding to subpoenas, court orders, or other legal processes.
- To protect the rights, property, or safety of our organization, our users, or others.
Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
Your Choices
You have the right to:
- Access, update, or delete your personal information by accessing your account settings within the app.
- Opt-out of receiving promotional communications from us by adjusting your communication preferences in your account settings.
- Object to the processing of your personal information, though this may limit your ability to use certain features of the app.
Contact Us
If you have any questions or concerns about this Privacy and Data Security Policy, please contact us at support@bharatkengo.com.
Changes to this Policy
We reserve the right to update or modify this Privacy and Data Security Policy at any time. Any changes will be effective immediately upon posting the revised policy on our app.